Remimeo Issue V

Auditors REVISED 29 NOVEMBER 1974

Supervisors (Revision in this type style)

Students

Basic Auditing Series 5R

THE COMMUNICATION CYCLE IN AUDITING

From the LRH tape 6 Feb 64,

“Comm Cycle in Auditing”

The ease with which you can handle a communication cycle depends on your

ability to observe what the pc is doing.

We have to add to the simplicity of the communication cycle OBNOSIS

(observation of the obvious).

Your inspection of what you are doing should have ended with your training.

Thereafter it should be taken up exclusively with the observation of what the pc is

doing or is not doing.

Your handling of a communication cycle ought to be so instinctive and so good

that you’re never worried about what you do now.

The time for you to get all this fixed up is in training. If you know your

communication cycle is good you haven’t any longer got to be upset about whether

you’re doing it right or not. You know yours is good, so you don’t worry about it any

more.

In actual auditing, the communication cycle that you watch is the pc’s. Your

business is the communication cycle and responses of the pc.

This is what makes the auditor who can crack any case and when absent you have

an auditor who couldn’t crack an egg if he stepped on it.

This is the difference, it’s whether or not this auditor can observe the

communication cycle of the pc and repair its various lapses.

It’s so simple.

It simply consists of asking a question that the pc can answer, and then observing

that the pc answers it, and when the pc has answered it, observing that the pc has

completed the answer to it and is through answering it. Then give him the

acknowledgement. Then give him something else to do. You can ask the same question

or you can ask another question.

Asking the pc a question he can answer involves clearing the auditing command.

You also ask it of the pc so that the pc can hear it and knows what he’s being asked.

When the pc answers the question be bright enough to know that the pc is

answering that question and not some other question.

You have to develop a sensitivity — when did the pc finish answering what you’ve

asked. You can tell when the pc has finished. It’s a piece of knowingness. He looks

like he’s finished and he feels like he’s finished. It’s part sense; it’s part his vocal

intonation; but it’s an instinct that you develop. You know he’s finished.

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Then knowing he’s finished answering you tell him he’s finished with an

acknowledgement, OK, Good, etc. It’s like pointing out the by-passed charge to the

pc. Like-”You have now found and located the by-passed charge in answer to the

question and you have said it.” That’s the magic of acknowledgement.

If you don’t have that sensitivity for when the pc is finished answering — he

answers, gets nothing from you, you sit there and look at him, his social machinery

goes into action, he gets onto self auditing and you get no TA action.

The degree of stop you put on your acknowledgement is also your good sense

because you can acknowledge a pc so hard that you finish the session right there.

It’s all very well to do this sort of thing in training and it’s forgivable, but NOT in

an auditing session.

Get your own communication cycle sufficiently well repaired that you don’t have

to worry about it after training.